Privacy Policy

Introduction

EfyVitals is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or enquiry forms
• Subscribe to our newsletters or communications
• Contact us via email or phone
• Engage with our customer service

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process and fulfil your requests
• Send you information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraud and enhance security

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you have given clear consent for us to process your personal data
• Contractual necessity: When processing is necessary to fulfil a contract with you
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When processing is in our legitimate business interests

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations
• Legal authorities when required by law
• Business partners with your consent

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

EfyVitals
77 Crown Street
Halifax HX1 1JB
United Kingdom
Phone: +44 1422 986 372
Email: [email protected]